How it works in 3 simple steps. . .
Select listing type
Choose your listing type — Free business, Premium business, Accommodation, Property, or Event.
Enter listing details
Add your details — description, contact info, images, and any relevant links.
Sit back and relax
Submit your listing and we'll take it from here. You'll get an email as soon as it's live.
Choose your business listing
Free business listing
- Listing summary
- Contact telephone number
- Location map
- Image in search results
- Priority placement in search results
- Search engine optimisation
- Listing detailed description
- Banner & gallery images
- Website, email & social media links
- WhatsApp contact
- Event listings
- Featured Position eligibility
Premium business listing
- Listing summary
- Contact telephone number
- Location map
- Image in search results
- Priority placement in search results
- Search engine optimisation
- Listing detailed description
- Banner & gallery images
- Website, email & social media links
- WhatsApp contact
- Event listings
- Featured Position eligibility
Listing prices
| Listing type | Price |
|---|---|
| Free business listing | Free |
| Premium business listing — Whitstable & Canterbury | £95 / year |
| Premium business listing — Herne Bay & Rest of Kent | £65 / year |
| Accommodation listing — Whitstable | £95 / year |
| Accommodation listing — other locations | £65 / year |
| Property for sale | £85 — one-off |
| Property to rent | £45 — one-off |
| Event listing | Free with Premium business listings |
Premium business and Accommodation listings auto-renew annually so your listing never drops off, and we’ll always remind you before we renew, showing the date and amount. Property listings are one-off — no auto-renewal. For renewal or payment queries, contact payments@whitstable.co.uk
Estate agents — see our FAQs below for multi-property bundle pricing.
General FAQ's
You can list a business, accommodation, property for sale, property to rent, or an event. Clubs, organisations, associations, societies, and similar groups can also list under our business categories.
Event listings are included free with a Premium business listing — if you have one, you can create as many events as you like at no extra charge.
Want to list a one-off event but don't run a business here? Get in touch and we'll sort it for you.
The Free business listing gives you the essentials: a business listing with a summary, contact phone number, location map, and a single image in search results. Perfect for getting started or claiming your spot on the site.
The Premium business listing is built to get you found and get you results. Your listing appears above free listings in search results, and we hand-optimise every Premium listing for search engines (SEO title, meta description, image details) so customers find you on Google. You also get a full detailed description, banner and gallery images, website, email, social media and WhatsApp contact links, and the ability to create event listings for free. If you want your business to stand out and turn visitors into customers, Premium is the way to go.
If you're listing accommodation, a property for sale, a property to rent, or a standalone event, those are separate paid listing types — see the pricing section above.
You can upgrade from a Free to a Premium business listing at any time — and you can now do it yourself in a couple of clicks. Log in, go to Your listings, and select Upgrade to Premium on the listing you'd like to upgrade. You'll pay the annual Premium price for your area, and your listing becomes Premium straight away — all your details are kept, with no need to start again or wait for re-review.
Whitstable.co.uk is named for and centred on Whitstable, so listings in Whitstable receive the highest-relevance traffic — people searching specifically for businesses, accommodation, and properties here.
Listings in Canterbury, Herne Bay, and the rest of Kent get visibility too, but with secondary audience relevance, so they're priced accordingly. Our pricing reflects the audience reach each location gets.
Your listing will appear on the relevant category page for your business type — for example, a Whitstable restaurant will appear on the Food & Drink page and on Whitstable location pages. Listings are also discoverable through our search and filtering tools.
Premium listings get more prominent display (full banner, gallery, all contact options) and appear above free listings in search results, while Free business listings show a more compact summary version.
Once you've completed your listing and made payment, we typically review and publish within 3 business days. You'll receive an email confirmation as soon as your listing is live.
Yes. Log into your account, go to 'Your listings', and choose the listing you want to edit. Most changes appear within a few minutes.
You can pay by debit or credit card through our secure checkout when you create your listing.
For annual listings (Premium business, Accommodation) — your card is automatically charged each year on the anniversary of your sign-up unless you've given us 30 days' notice to cancel before renewal.
For one-off property listings (Property for sale, Property to rent) — you pay once and the listing runs for 12 months from publication, or until you mark the property as sold or let. Sold properties can stay listed (marked "Sold STC") for up to 6 months; let properties for up to 6 weeks.
Please see our Terms and Conditions for more information.
Annual listings (Premium business, Accommodation) and estate agent bundles renew automatically. You can stop a renewal any time before your renewal date — sign in, go to My Memberships and cancel it there. Your listing stays live until the end of the term you've paid for and won't renew after that, and you can reactivate before it ends if you change your mind. We'll also remind you before every renewal. Cancelling turns off the renewal rather than ending the listing early — it isn't a refund, so the listing runs to the end of its paid term.
One-off property listings (Property for sale, Property to rent, for a private individual) don't auto-renew, so there's nothing to cancel — your listing runs until you mark it sold/let or until 12 months have passed.
If your circumstances genuinely change mid-term, please get in touch — we'll always try to help where we reasonably can, though we can't guarantee mid-term refunds outside the statutory 14-day cooling-off period for new consumer customers. Please see our Terms and Conditions for more information.
If you're a consumer (not a business user) and you've changed your mind, you have a 14-day cooling-off period from the date we confirm your order. If we've already started providing your listing services within that window, we may deduct a pro-rata amount for the portion already delivered.
Outside the cooling-off period, our terms are non-refundable. We can't issue refunds for changes of mind, business circumstance changes, or if you stop actively using your listing. Full details are in our Terms and Conditions.
If you've experienced a problem with the service, please get in touch and we'll do our best to resolve it.
Yes — we offer volume pricing for agents, in bundles of up to 5, 15 or 30 properties (and more by arrangement). Properties for sale and properties to rent are separate memberships, so if you'd like both you'll take out a bundle for each — and you'll manage everything from a single account. Get in touch
You can promote your listing to a Featured Position at the top of a category or location page — your listing will appear above all standard listings for 4 weeks.
Featured Positions are limited to three slots per page, and pricing varies by category. To request a Featured Position, get in touch and we'll confirm availability and pricing within 24 hours.
Our shop is opening soon and we're looking for local artists, photographers, and makers of lovely things to sell with us. If you'd like to become a seller, tell us a bit about what you create and we'll be in touch.
Still have questions? See our full FAQs